By Peter Greenberg
For years, it was the great unmentionable in the travel transaction: insurance. Travel agents were afraid to bring up the subject of travel insurance for fear of losing the overall deal. It was considered a negative.
Not anymore. Whether it's your trip, your possessions, your luggage, or your health, travel insurance — and most important, the right kind of travel insurance — has become an essential item to pack for smart travelers. And if you don't buy travel insurance — or the right kind — more than your trip could be ruined.
According to the U.S. Travel Insurance Association,about 30 percent of Americans purchase travel insurance, an increase from 10 percent before 9/11. The top three reasons are: peace of mind, protection against the unexpected and concern over losing the financial investment in a trip. Some 70 percent of cruisers buy travel insurance.
While a majority of those who don’t buy travel insurance are familiar with flight and trip cancellation insurance,many people are unaware of travel health insurance, baggage coverage and medical evacuation insurance. Even among travel insurance buyers, only 50 percent were aware of medical evacuation insurance.
There’s yet another kind of insurance that's available to air travelers that the airlines aren't exactly rushing to tell you about. In fact, they actually wish you didn't know about it. It's called excess valuation.
Reasons to buy travel
insurance
1. Your flight has been cancelled.
2. Your bags are lost and your
medication is in it. You need to
have an emergency prescription
filled.
3. Your passport and wallet are
stolen, and you need emergency cash
and a replacement passport.
4. You're involved in an accident
and adequate medical treatment is
not available. You need medical
evacuation.
5. You need to cancel your trip due
to illness.
6. Your cruise line, airline or tour
operator goes bankrupt. You need
your non-refundable expenses covered
and to get to your destination.
7. You have a medical emergency in a
foreign country.
8. A terrorist incident occurs in
the city where you’re planning to
visit and you want to cancel your
trip.
9. A hurricane forces you to
evacuate your resort, hotel or
cruise.
Here are the basics types of insurance:
Flight insurance
Many of us grew up noticing
those insurance kiosks at airports.
They offer to pay out big bucks if
you bought the insurance, the plane
crashed and you were on it. Advice:
This is not necessary. In fact, if
you annualized the premium, it's the
most expensive kind of travel
insurance you can buy, and probably
the least necessary. My advice: NO.
Trip Cancellation and
Interruption insurance
This is a biggie. The key
here is price point. If you're
flying on a $59 Southwest Airlines
ticket from Burbank to Las Vegas,
you have an incredibly small
investment to protect. You shouldn't
buy trip cancellation and
interruption insurance. A $15,000
once-in-a-lifetime cruise vacation?
My advice: YES. Buy this insurance.
If you get sick, or miss your trip,
or the travel provider (airline,
cruise line, bus transfer company)
goes out of business, you're not
left high and dry. You're covered.
My advice: YES, with one additional
caution. Do NOT buy this insurance
from the individual travel provider,
meaning don't buy your cruise trip
insurance from the cruise ship
company. Why? If that company goes
out of business, chances are, so
does their insurance.
Health Care insurance
This is perhaps the most
confusing area. Most people think
they are covered if they already
have existing health care insurance.
Within the United States, that’s
true. Outside the U.S., however, is
a big IF. And in some cases, your
insurance won't even cover you if
you're traveling on a
foreign-flagged vessel. This is a
huge red flag, since most cruise
ships, even those cruising U.S.
waters, are not flagged in the U.S.
And in many cases, even if you are covered for basic emergency care overseas (again, a big IF), in almost all cases, your current health insurance does NOT cover you to evacuate you and repatriate you back to the U.S. This is where "Medical Evacuation and Repatriation" insurance comes into play. I believe this is essential for anyone who travels. It's an insurance program (usually an annual premium, not often purchased per trip) where if you get sick or injured overseas the policy will get you treated, stabilized and flown back to the U.S. There are a number of good companies that provide this plan, two of which are Travel Guard and Medjet Assist. The annual premium is about $300, and it's the card you hope you never have to use. My Advice: YES, get this, with another important caveat: read the fine print. With Travel Guard and Medjet assist, these policies provide that they will get you initially treated and stabilized and then send a medically equipped and staffed jet to fly you to the doctor and medical facility of your choice. This is crucial. Outside of Travel Guard and Medjet assist, many other companies that offer this insurance will fly you to the doctor and medical facility of their choice.
And then there's another reason for getting this coverage: If you’re in a foreign country, particularly a developing country, many hospitals will admit you without caring about coverage, but they won’t let you leave until you pay. Travel insurance can help facilitate payment, and act as an advocate so that you’re not overcharged because you’re an American.
Baggage insurance
Many trip cancellation and
interruption policies also provide
coverage for lost, damaged, delayed
or stolen bags...And this is
especially necessary if you're
flying overseas and checking bags.
Why? Because of a nasty little thing
called the Warsaw Convention.. The
old Warsaw Convention limits
liability to approximately $9.07 per
pound for checked baggage and $400
per passenger for unchecked baggage.
Do the math. If you're only allowed
44 pounds of baggage as a coach
passenger, you're not getting a fat
check.
But if you're just flying between U.S. cities and think you have no need for a larger trip cancellation and interruption policy, you may think you are simply covered by the airlines' published limits of liability when it comes to lost, stolen, delayed or damaged bags.
Indeed, at least on the surface, it seems like you're covered. As of Feb. 28, 2007, U.S. airlines' liability for lost or damaged luggage increased to $3,000 per passenger from the current limit of $2,800. Sounds good, right? Well, let's talk about that limit in realistic terms: First, there's an entire list of excluded items not covered (jewels, furs, negotiable financial documents, et al), and then there's something called....depreciation. The airlines may have a $3,000 liability limit, but that limit is not per bag, it's per incident, and it's all based on depreciated value. Hardly anyone in the history of aviation has ever received $3,000.
But there's a little known insurance provision you've probably never heard about. And the airlines aren't exactly rushing to tell you about it. In fact, not one single airline even advertises this provision, even though it's available to every single passenger. It's something called "excess valuation."
When you get to the airport, ask
the counter agent for this little
known option called“excess
valuation.” It provides up to $5,000
additional coverage, at a rate of
about $1 per $100 in value. If you
purchase excess valuation, you will
be asked to describe the contents of
the bag. It’s well worth it if the
airline does lose your bags.
Non-refundable insurance
Some policies also offer
straight coverage if you buy the
non-refundable airline ticket and
then can't use it and don't want to
be hit with the minimum $100 change
fee. This runs about $13 per $100 of
coverage. An expensive premium, but
still worth it if you really think
you might have to change your trip
once you purchase your ticket.
Golf travel insurance
Travel Guard provides golf
equipment loss, golf equipment
delay, golf fee refund. In addition,
every Golf Travel Insurance Plan
customer will also receive AIG
Travel Guard's Golf Concierge
Services, which includes golf course
recommendations and driving
directions, tee time reservations,
PGA-Professional referral service
and much. If get a hole-in-one,
we'll reimburse for the celebratory
round of drinks (up to $250) at the
clubhouse.
Adventure/extreme sports
travel
In most cases, there are
exclusions on basic travel insurance
when it comes to adventure travel.
That means specifications on how
high is the mountain you’re
climbing, and how far are you scuba
diving. However, third-party travel
insurance can offer additional
coverage for adventure and extreme
sports—even professional sporting
events can be covered, but it will
cost you.
Credit card coverage
If you book your trip on a
credit card, you may already be
covered in many cases. But more
often than not, your basic credit
card coverage will be limited to
flight accident insurance, rental
car insurance or limited baggage
insurance. Be sure to read your
card's terms and conditions, or call
your credit card provider's
toll-free line for guidance.
Terrorism tips
Read the policy wording carefully.
If war breaks out, or there is a
terrorist act, are there clauses
that essentially void your policy?
Very few policies cover trip
cancellation for reasons of any
kind. Most policies now include
"force majeure" clauses. For
example, most policies now still
cover trip cancellation if the U.S.
State Department issues a travel
warning. Also many policies only
cover you for your trip if an act of
terrorism occurs in the specific
country you're traveling to or from.
And they set limits on how close an
attack has to be to your destination
before it goes into effect. You
generally must buy the policy before
violence erupts to be covered. But
almost all policies will not cover
any losses caused by war or threat
of war.
Call and talk to the agency personally, ask them the specific questions you have before your trip, to put your mind at ease. Some insurance plans cover you only if a travel company formally files for bankruptcy protection. (Not every policy covers every bankruptcy.) Other policies leave it up to the U.S. State Department, law enforcement agencies or news media outlets - not you - to define what constitutes a terrorist attack, foreign or domestic.
Understand that most insurance
policies won't cover last-minute
anxiety. After the Sept. 11 attacks,
for example, Travel Guard reimbursed
customers who canceled trips because
they were afraid to fly. While
Travel Guard felt it was the right
thing to do, it's unlikely the
insurer will do it again. It was the
costliest event in the history of
that company.
To buy, or not to buy?
Compare the cost of the
trip versus the cost of the policy.
If you just bought a $200 airline
ticket, is that worth covering? If
you paid for it with a credit card,
and the airline ceases to operate
before your flight, you're already
covered - under federal credit laws
- by your own credit card company,
since you bought or contracted for a
service which you didn't get.
Look for a policy with a travel insurer that is independent from your tour operator and is licensed by your state. Many cruise lines and tour operators offer insurance, often at lower premiums than those charged by outside insurers. But if the cruise line or tour company goes out of business, there may not be money to cover your claim.
If flight or cruise delays make you want to cancel, you may be out of luck. Read the fine print, as with some policies, more than half of your vacation has to be delayed before you can cancel and
